Momentum can be integrated to already existing alarm systems or sensors so that emergencies and alarms are automatically detected. This can also be done manually by your employees or call center operators using the Web Platform.
Different emergencies require different users.
Momentum automatically selects the users that can intervene.
The smart selection takes into consideration users’ skills, job, availability, distance and several other customizable characteristics that your pick.
The selected users are alerted on their mobile phones via push notifications, sms, email, pager, phone calls… and many other communication channels.
It is a guarantee that the best users are contacted under any circumstances in the way they prefer. Momentum makes sure that your alerts are read and acknowledged.
Users who can intervene accept the mission by simply replying to the alert using their mobile phones.
A patented algorithm further selects users so that only the best users can intervene. As soon as they are chosen, the best users get all the details about the mission or repair that must be done.
With all the mission details at their fingertips, the users that were selected and that were recognized to be the best ones for that emergency, can run to the site and intervene. The emergency is eventually resolved, your problem fixed and business keeps running.
While the emergency is underway, you can track users, see who is intervening, communicate with them, and monitor the situation.
When the event is over, statistical reports will be available on the Web Platform. A cleaver way to find out how your workforce can be optimized, evaluate costs, and timing.
Optimize your business and protect your employees
Momentum is the right tool when you need to optimize your operations, keep your employees safe and maintain business continuity.
It is an extremely useful tool to plan and manage technical interventions, but also to deal with emergencies that put your employees or your business at risk.